Qminimore Pty Ltd (“Qminimore”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, contact us, or use any of our products or services.
1. About Us
Qminimore Pty Ltd is an Australian technology company specialising in:
- Custom Software Development
- AI Voice Agents
- Business Automation
- CRM Development
- Mobile Applications
- Website Development
- Cloud Solutions
- Digital Marketing
- AI Integration Services
2. Information We Collect
We may collect:
Personal Information
- Full Name
- Business Name
- Email Address
- Phone Number
- Business Address
- Job Title
Technical Information
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Time Spent on Website
- Cookies
- Operating System
3. How We Collect Information
Information may be collected when you:
- Submit an enquiry
- Contact us by email or phone
- Request a quotation
- Book a consultation
- Subscribe to updates
- Use our software
- Visit our website
4. How We Use Your Information
We use your information to:
- Respond to enquiries
- Prepare quotations
- Deliver products and services
- Improve customer support
- Improve our website
- Communicate project updates
- Send newsletters where consent has been provided
- Meet our legal obligations
5. AI Services
Some of our services use Artificial Intelligence to automate customer interactions.
Although we strive for high accuracy, AI-generated responses may occasionally contain errors.
Clients remain responsible for reviewing AI-generated responses before relying on them for business decisions.
6. Call Recording
Where our AI Voice Agent services are deployed, telephone conversations may be recorded for:
- Quality Assurance
- Training
- Customer Support
- Compliance
- Service Improvement
Clients using our AI solutions are responsible for complying with all applicable laws relating to call recording and obtaining any required consent.
8. Third Party Services
We may use trusted third-party providers including:
- Google Analytics
- Google Ads
- Meta Pixel
- Cloud Hosting Providers
- Payment Providers
- Email Marketing Platforms
Each provider maintains its own Privacy Policy.
9. Data Security
We implement reasonable technical and organisational measures including:
- SSL/TLS Encryption
- Secure Servers
- Password Protection
- Restricted Staff Access
- Firewall Protection
- Regular Security Updates
10. Access and Correction
You may request access to your personal information or ask us to correct inaccurate information by contacting us.
11. Contact Details
If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Officer: